Is the website design really free?+
Yes. Fill in the design brief and we'll design your website — and a logo concept if you need one — and send you a private preview. If you love it, we show you exactly what it costs to finish and go live. If not, you owe nothing.
How long does it take?+
Your free design preview arrives within 5 business days. Once you're happy, most websites are live within 10–15 business days — Black within 10. Timeframes start once we have your details and photos.
Do I own my website?+
Your domain, Google profile and reviews are always yours. Pay upfront and the website is yours from day one. On the small-upfront plans, it's yours to keep after 24 months of membership.
Why only 20 businesses a year?+
Because we'd rather do outstanding work for a few businesses than average work for many. We take on just 20 new businesses each year and choose ones we know we can make a real difference for. Every business starts with a free design brief or business check — that's how we get to know each other before either of us commits.
Am I locked in?+
Memberships start with a 12-month term, then continue month to month with 30 days' notice. Full terms are provided before you sign.
I already have a website. Can you help?+
Absolutely. We'll review what's working, redesign what isn't, and make it fast and easy to use on phones — keeping your domain so nothing is lost.
Do I need to be good with technology?+
Not at all. We set everything up, look after it every month and explain it in plain English. You'll get a simple monthly report showing what's working.
Can you design my logo and print my business cards?+
Yes — a new logo or a refresh of your current one, plus business cards, flyers, menus, gift vouchers, signage and Google review stands, all designed to match your website and delivered to your door.